Help & KnowledgeBase

Refund Policy

Crea8socialpro Refund policy
Having provided demo http://pro.crea8social.com which is the only medium to test crea8social script, We urge you to have a thorough test before proceeding to order. We only grant refund within the 30days of purchase IF CREA8SOCIALPRO CANNOT BE INSTALLED PROPERLY ON YOUR SERVER or AN ERROR OCCURS CAUSED BY THE SCRIPT ITSELF WHICH CREA8SOCIAL TEAM ARE UNABLE TO RECTIFY.       

Support Extension Refund policy
Support extension fee is not refundable. This implies you cannot ask for refund once you have paid for it.

Customization Refund Policy
In accordance with the terms and conditions of this service,You can only be refunded 80% of the money once the custom request has been responded to. Also in term of cancellation, A cancellation fee may be charged if the Customer cancels the Service prior to completion. The fee to be charged will be equal to the amount of work completed at the point of cancellation and refund you the remaining balance. 

Installation Refund Policy
This fee is not refundable. It implies you cannot ask for refund once you have paid for this service.

Site Maintenance Refund Policy
If you decide to withdraw your site management from us YES it is possible either your license for site maintenance is still active or inactive. We will grant you full refund if we have not started any work on your site but if there is already service rendering on your site and you want to cancel it then a fee to be charged will be equal to the work we have rendered then refund the remaining balance.
 

Upgrading Service Refund Policy
This fee is not refundable. It implies you cannot ask for refund once you have paid for this service.