Help & KnowledgeBase

Support


    In accordance to the support in each plan, We have variety ways of support namely Electronic ticketing system, Contact Us, Live chat, and so on. Electronic ticketing system is the main and preferred method to attend to our customers in solving problems. Contact Us and live chat are being putting in place for the purpose of presale questions, other questions for the new customer and another way of responding to our customers

Our Support covers the following issues:
(1)      Initial installation if you are unable to do so.

(2)      Error encounters while using unmodified software.

 

Support that will not be liable for requests involving the customization of our software including but not limited to:
(1)      The integration of third-party plugins/modules

(2)      The addition of functionality to the Software package

(3)      The customization of the graphical interface